Support · Straight to an engineer
Support, when you need it.
Email goes to the people who built the platform. No ticket deflection, no tier-one script. Replies within one business day, same day when something is down.
01. What you get
No tiers. One inbox.
Support is not an upsell here. Every engagement includes 30 days of post-launch support, and every email lands with an engineer who has commit access.
02. Get in touch
Reach a person.
Every channel lands with an engineer who works on the codebase.
Email support
01Replies within one business day, same day when something is down.
Walkthroughs
02Live screen-share with an engineer who works on the codebase.
During a build
03We work in your Slack and your repo, so questions get answered where the work happens.
03. What we'll cover
Walkthrough topics.
Detailed docs ship with each engagement. In the meantime, here's what an onboarding walkthrough covers. Pick what's relevant and we'll go deep on it together.
Getting started
First setup, first dashboard, first invite.
API reference
REST, auth, pagination, API keys.
Roles & permissions
RBAC model, per-collection / per-field.
Schema & fields
20+ field types, validation rules.
Bulk operations
Import, edit, export thousands at once.
White-label setup
Domains, branding, login, email.
+Have a topic that isn't on the list? Bring it to the call.
Book a walkthroughNeed a deeper walkthrough?
Let's talk it through.
Live screen-share with an engineer. We'll work the problem with you and ship the fix.